Senior Executive-Travel Desk

Serviam Consultancy > Senior Executive-Travel Desk
We are hiring for a Senior Executive-Travel Desk position for a Media Company located at Mumbai & Bangalore. Following is the complete Job Discription:

 Job Title: Senior Executive – Travel Desk

 Reporting To: Senior Manager – MICE

 Job Profile

  • Understanding of venues, Venue bookings/ MICE Project requirements to make venue recommendations. 
  •  Booking of Hotels, venues, restaurant etc.
  • Negotiating for best possible rates.
  • Ensure bookings are done on the best available rate basis within timeline.
  • Maintaining appropriate documentation for accounting purpose.
  •  Dealing with internal team and Client queries and complaints; and addressing them.
  •  Prepare PO’s; maintain transaction- wise billing coordination with accounts.
  • Need to be ‘on-call’ (if required) beyond normal business hours in order to address any needs.
  • Monitoring all the communication between team and venues and to Maintain/ Update venue matrix in excel format basis of hotel proposals received.
  • Monitoring the working of the team and ensuring timely and accurate solutions are given.

 Skills & Knowledge

  •  Any Graduate.
  • Proficient with MS Excel.
  • Knowledge of major five star properties in India is a must.

  Desired Experience:

  • One year of experience with venue bookings.
  • One year experience with MICE operations would be an added advantage.